Frequently Asked Questions

Coinmama sends your crypto within minutes after both your payment and wallet address have been confirmed.
Yes, you can buy bitcoin using your credit or debit card.
Coinmama accepts all fiat currencies, and our rate can be displayed in either USD, EUR, GBP, CAD, or AUD.
Yes, Coinmama offers its services across 188 countries, with the exception of a number of restricted territories.
Coinmama's platform is operated by Cmama Ltd., established and registered in Ireland.
No, your credit/debit card details are not saved in our system.
As a Money Services Business (MSB), Coinmama is required to collect certain details about its clients. In addition, this helps us fight fraud and keep your account safe.
Coinmama's commission fee is 0.99% - 3.9%, depending on your loyalty level.
BTC, ETH, XRP, DOGE, UNI, AAVE, LINK, ETC, BCH, COMP, EOS, LTC, OMG, WBTC, LRC, NMR
Visit https://www.blockchain.com/explorer and insert your btc address in the search field, to see all transaction records associated with your address.
The initial charge is an authorization check created immediately after a payment attempt is made, which is needed in order to "save" the transaction amount for when the the payment is approved. If the payment is declined, the charge will automatically void up to 48 hours, depending on your bank’s policy.
Coinmama is committed to being fully GDPR compliant. Personal information and documentation are entirely encrypted. Funding info such as credit card details aren't stored on the website or servers, they're not stored at all.
No. Coinmama sells crypto out of its own inventory. The transaction will always be between you and Coinmama.